We understand that sometimes even the best equipment can encounter issues, but we are here to help. We take pride in providing excellent customer service and ensuring you can return to your workouts as quickly as possible. We maintain a comprehensive stock of spare parts for most of our in-house products. However, if we don't have the specific part you need, we are more than willing to go the extra mile and order it for you. Our goal is to minimise any inconvenience and make the process as seamless as possible.

We've put together a Product Care Guidelines to help you easily maintain your GAF gear. Proper equipment maintenance is crucial to ensure its longevity and to maintain the validity of your warranty. We want you to get the most out of your investment, and proper care is where it all begins.

For our in-house brands, you can easily lodge a warranty claim by using our convenient warranty claim form or by giving us a call at (02) 8319 4879. Our friendly team will be more than happy to assist you and guide you through the process. For third-party brands, please use the link provided to lodge a claim directly with the manufacturer.